Product Updates

Fixed cost updating error when updating FFL Boss costs from within the POS. Fixed surcharging Credit card fee not displaying correctly on receipts. Fixed Credit card fee not displaying on customer-facing kiosk displays. Fixed the search functionality in Paused sales which were returning incorrect results. Addressed an edge case error when sending invoice emails.

When Surcharge Is Selected, Default Credit Card Fee ‘On’ — This update applies the credit card fee to the checkout total automatically whenever surcharging (“Credit Card Fee”) is configured, so it no longer depends on staff remembering to add it at the register.

A new toggle under POS Customizations marks all FFL Boss products as taxable regardless of their individual tax setting.

The first step in a larger checkout overhaul. Enable it once under Account → Settings → Quick Checkout by setting Checkout Search to Show; this is an account-wide switch that applies to every user, not just the person who sets it. Build the list by clicking the ★ at the top of any item’s or service’s detail page under Manage Inventory → Inventory or Services. Starred entries appear in the Favorites Order panel, where up/down arrows set the exact order staff see and REMOVE un-favorites without touching the catalog record. At the register, clicking Add to checkout with nothing typed drops open your favorites in that order — one click adds to the sale; typing in the same box searches the full catalog by name or SKU. The payoff is on everything without a scannable barcode: FFL transfer fees, gunsmithing labor, range time — the charges that come up all day and otherwise mean leaving the sale to go find them. Note: firearms aren’t eligible, since serialized items follow their own disposition steps at checkout. Full walkthrough: Quick Checkout guide.

We’ve made several smaller billing improvements to fix some customer billing errors. We’ve also improved the formatting of receipts and included some specific customer requests.

Pair your customer facing POS screen (or any second screen) so customers can follow the sale live. Create a kiosk under Account → Kiosks, then on the second screen open pos.tacticalpay.com, sign out if needed, and click Kiosk Mode to get a six-digit pair code; enter that code on the register under Device pair code, click Approve Device, then Save. Once paired, add an item to the cart and pick the kiosk from the Share to Kiosk dropdown on the Checkout page — item names, quantities, subtotal, tax, and total update on the display as you ring. The selection sticks for every checkout until you log out. Works with the second screen in the TacticalPay hardware bundle or any tablet or monitor with a browser. Disconnect Device returns the display to its pairing screen; Disconnect Checkout releases the linked sale. Full walkthrough available in the Customer-Facing Display guide.

We’ve made several smaller enhancements to keep checkout smooth and predictable: membership discounts now apply cleanly one at a time in priority order, the required Estimated Completion Date on work orders is clearly marked, service edits on work orders save with a clear confirmation, scanning an item that isn’t in your system keeps checkout tidy with no stray paused sales, and trade-in checks at checkout process reliably.

Removing an item from a work order now returns it to inventory automatically, and the work order stays open and editable until you mark it complete. Scanning an item tied to an open work order at checkout now surfaces an alert with the work order number and customer — so staff never sell inventory a customer is already waiting on.

Set an end date on any membership, useful for promotional periods, seasonal plans, or fixed-term agreements. Offer free memberships, great for VIPs, staff, or promotional signups — while tracking benefits like any other member.

A management-only report breaking out each staff member’s sales by category, with per-seller subtotals, the foundation for commissions, bonuses, and knowing who’s closing.

A new report showing units sold, revenue, and net profit for every inventory category over any date range, so you can see your sales mix at a glance and tie it back to your closeout.

Invoice sales now hit your daily numbers when payment is actually received, not when the cart is rung, so your Sales Report matches the cash drawer. The Receivables column now shows every open invoice and layaway balance, and the end-of-day Cash Deposit is recorded on the ledger entry for a complete audit trail.

One membership can now cover multiple people, a family, a couple, a whole household. Designate one paying member, and every attached person gets their own linked customer record, full membership benefits, and their own membership card. At checkout, scanning any member’s card pulls up the shared membership and identifies exactly who’s standing at the counter.

Fixed a bug where not all membership plans would display if none of the 100 most recent customer memberships had those plans attached.

Fixed the membership billing cron job so recurring membership charges run on time.

Fixed a primary-key linking issue that would have grown into a larger problem over time.

Fixed an issue where not all gift certificates were showing at checkout.

A new add-on to manage range lanes, take time-based payments, and other essentials for shooting ranges.

Dedicated work-order management: track jobs by due date, assign them to employees, give customers a customizable work-order receipt, take deposits plus interim and final payments, and report on in-progress and completed work. Especially useful for gunsmithing and special orders.

A full overhaul of register reconciliation that fixes cash-count discrepancies (layaways, to-invoice sales), adds a dedicated bill-count modal, and clearly tracks adjustments for auditing.

You can now make negative sales — useful for trade-ins where the customer is paid out in cash rather than merchandise or a gift card.

Scanning a member's card at checkout now shows their status and benefits, so employees no longer have to click over to the membership page.

Carts with only service items can now be paused and resumed like carts with physical goods — handy during rush periods.

Improved the “to invoice” flow, added invoicing tables, and let merchants write off bad-debt layaways.

Optional cost tracking for services (cleaning, transfer fees, optical mounts), so shops can add labor costs and see which services are most profitable.

Merchants can now connect their own FFLBoss to TacticalPay POS from within their account — no manual connection required.

Fixed a modal layout issue, primarily on layaways, that made some buttons hard to reach.

Removed unnecessary credit-card processing setup info on cash-only plans.

Inventory classes now load faster, particularly for large shops.

Customer emails are now optional when adding a customer, so you can still track purchase history without one.

Fixed an issue causing empty paused sales to be created improperly.

Owners and managers get tighter control over sensitive details. Employee-level staff see a focused Memberships view — without recurring revenue, the History tab, or plan creation — while still enrolling customers and taking payment.

Every new membership now creates a transaction, so you can print or email a receipt the moment a member signs up, just like any other sale.

Create tiered membership plans (Individual, Couple, Family, Corporate) with custom pricing and perks like ammo discounts and store-wide savings — building recurring revenue and loyalty.

Issue physical cards and keyring tags that scan on entry or at checkout to redeem benefits instantly. Lost card? Look members up by name or phone number.

Sell and track CCW classes, rental guns, gunsmithing, and special orders alongside your retail inventory.

Collect deposits up front, auto-track outstanding balances, and close out at pickup.

Customers can have a barcode — issued by us or your own. Scan it at checkout to autofill the customer, or elsewhere to jump straight to their page.

Added support for edge cases where a location's tax rate differs from your store's usual rate (e.g. selling at a gun show).

Every inventory adjustment now records the staff member who saved it — a clear audit trail for shrinkage investigations and clean record-keeping.

Customers now save automatically when added mid-sale, sales tax saves cleanly across all location-rate scenarios, and transaction views, customer logs, and navigation are more consistent.