Frequently Asked Questions
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How is Tactical Payments different from other merchant service providers?
Tactical Payments works exclusively with 2nd Amendment friendly processors and sponsor banks, which enables us to provide the most reliable credit card processing solutions in the firearms industry, packaged in affordable easy-to-use solutions, and backed with world-class US based customer support.
What kinds of businesses does Tactical Payments accept as clients?
We accept US based FFL licensed firearms, ammunition, accessories and other weapons related businesses.
We accept businesses wanting to take retail, mobile and eCommerce credit and debit card payments.
Is customer service available if I need help?
Yes, our U.S. based customer support team is available to assist you. Contact us during our regular office hours at 888-281-5830. For after hours support, refer to the phone number and contact information provided in your new merchant welcome packet.
How do I start accepting credit card payments?
To start accepting credit and debit card payments via Tactical Payments, here are the steps:
- Complete the Online Application.
- Receive approval notification via email (typically 12-72 hours).
- Receive shipped equipment (retail and mobile customers) or payment gateway logins (eCommerce customers).
- Start accepting payments.
If you have any questions during the application process, we’re here to help.
How do I apply for a merchant account?
To apply for a firearms related merchant account, complete the Online Application and provide the requested documents during the application.
Do I need a business checking account to obtain a merchant account?
You will need a business checking account if your business is set up as a corporation or LLC. If it is a sole proprietorship, you may use either a personal checking account or a business checking account.
Do I need an FFL to obtain a merchant account?
Yes, if you are selling firearms, you will need a valid or pending FFL to accept credit and debit card payments. Ammunition and accessories sellers do not typically require a license.
What credit cards will I be able to accept with a merchant account from Tactical Payments?
Payments can set you up so that your firearms industry business can accept MasterCard®, Visa®, American Express®, and Discover®, as well as bank debit cards.
Do you accept foreign firearms businesses?
No, we do not accept businesses incorporated or operating outside of the United States at this time.
Why are supplemental application documents required?
Firearms related merchant accounts are subject to additional oversight and underwriting requirements by the credit card processor. As a result, for an application to be approved additional supplemental documents are typically required as part of your application.
For detailed instructions relating to supplemental documents, download our PDF.
How long does the approval process take?
Once your application is complete, including all supplemental documents, the underwriting time is typically 24 to 72 hours. Once approved, we will promptly inform you of your acceptance and deliver the credit card terminal equipment and / or software.
How long does it take to receive deposits after I accept my first customer payment?
Electronic deposits from your credit card processor to your company’s bank account typically begin 48 – 72 hours after your first sale, and will be automatically deposited daily thereafter.
Call Our Team at (888) 281-5830
Why Do Fire Businesses Choose Tactical Payments?
Our award-winning Customer Service Team has been recognized by numerous industry organizations. Notice the difference!
Second Amendment Friendly. Unlike the big banks, we’re proud to serve FFLs and all types of firearms businesses.
Simple, Rock-Bottom Pricing. You’ll be able to accept VISA, MasterCard, Discover, and AMEX at very low rates (and no surprise fees).
USA-Based Customer Service. Say goodbye to long hold times. Talk to our USA-Based Customer Service team by chat, email or phone.
Tactical Entrepreneur is the weekly business show for the firearms industry. The podcast features in-depth interviews with the entrepreneurs, professionals and technologists who are enabling the next generation of firearms businesses to innovate and grow.
From attracting and keeping good employees, to employing technology that cuts costs and streamlines your firearms business, to understanding the tax and gun regulations that uniquely apply to our industry, if it impacts firearms businesses, we cover it on Tactical Entrepreneur.
If you’re interested in more firearms industry content, check out the TacticalPay Radio Podcast. From handgun shooting to hog hunting, from accounting to AR15’s… shotguns, rifles, accessories, concealed carry, trade shows, gun rights, sales trends, and more. Click here for the podcast homepage.